Getting started is simple. Send us your requirements via email, WhatsApp, or our website enquiry form — including the product type, quantity, size, colour, and any logo or customisation needs. Our team will review your brief, prepare a quote, and guide you through design confirmation. Once you approve the sample, we move into mass production, followed by quality inspection and shipping.

MOQ varies depending on the product type and level of customisation. As a general guide, most custom jewelry packaging and display products start from 100 pieces per style. Contact our team with your specific requirements and we'll confirm the MOQ that applies to your order.

Yes — fully. We offer complete customisation across size, colour, material, finish, and logo printing. Whether you need a specific Pantone colour, embossed branding, or a bespoke dimension, our team will work with you to deliver exactly what your brand requires. Custom samples are available prior to bulk production.

Standard production lead time is typically 15–25 business days after sample approval and order confirmation. Timelines may vary based on order volume and the complexity of customisation. We'll provide a firm production schedule when we confirm your order.

Yes, we ship to customers globally. Our team will advise on the most suitable shipping method for your order based on volume, destination, and timeline. We handle export documentation and can work with your preferred freight forwarder if required.

Yes. We strongly encourage sample approval before committing to a bulk order. Sample fees may apply depending on the product, and lead times for samples are typically 5–10 business days. Once you're satisfied with the sample quality, we'll proceed to full production.